Horchow Returns

As far as the return process in Horchow is concerned, the customer has 30 from the date of the receipt to send the product back to Horchow and receive a refund. In order to get the full refund for your unwanted items, they must be in original condition and packaging. While the return of your products is free, the window for free returns is limited. If you send the product or products within 15 days from the receipt date, you won’t have to pay for shipping. However, if you send it after 15 days and within 30, you will be asked to pay for a fee of $9.95. The return process is done through Narvar. You will need to provide your order number, so if you can’t find it or don’t remember it, contact Horchow customer service, and they will help you with your issue. Some items cannot be returned, for instance customized items or products from the final sale.

Horchow Faulty Product Returns

Even though the products offered by Horchow are of the finest quality and made from the best materials, if there is a situation where you receive a product that is damaged or faulty, you have the right to receive a refund. If the product comes directly from Horchow, the store will be able to settle this without any intermediaries. However, if the product comes from a different manufacturer, Horchow might act only in the advisory capacity. In any case, if you notice a fault in your product, the first step is to contact the Horchow customer service.

You Can Save Tons on These Categories with Horchow Coupon Codes

Horchow Bedding

Amity Home King Zella Quilt

Rest comfortably in the most amazing design. Of all the Horchow bedding patterns, this one has caught our attention. If you have a king-sized bed and an elegant theme is what you’re looking for, this one is one of the best. Subtle, full of calm colors and flowery imagery looks amazing with pillows, as pictured above. The complete set will change the way you look at your bedroom. A touch of luxury when you sleep is invaluable, but in this case, the quality of materials and production has got a price tag. However, you can reduce this price substantially with Horchow codes. Other than gray, there are three other color options: gold, white and blue.

Horchow Furniture

Lucas Oval Coffee Table

For those looking for a coffee table that is going to fit well with pretty much any interior, this Lucas coffee table is the perfect choice. The classic round shape combined with the modern-looking iron base will be the centerpiece of your living room. The large dimensions of this dinner table make it perfect to place other things on it, e.g. books or flowers to give the room even more life. The English oak is very sturdy and will last for a very long time. It’s an amazing piece of furniture, especially if you include the Horchow discount codes that might slash the price by a large margin.

Horchow Lighting

John-Richard Collection Quartz 9-Light Chandelier

Gold is a symbol of luxury and pure class. This John-Richard Collection chandelier deserves to be finished in gold leaf. The shape resembles catkins, and the natural themes are visible throughout the chandelier. Aside from the aesthetic elements, the chandelier has to one thing right: illuminate the room it is in. The light is provided by nine halogen bulbs, which are included in the set. The quartz crystals are shiny on their own. The John-Richard Collection may look like an ultra-luxury European design, but the company is distinctively American. There is no substitute for gold, nor is there a substitute for Horchow coupons.

Horchow Rugs

Kathleen Marie New York De Neuve One of a Kind Rug, 8.75' x 11.8'

This is a one-of-a-kind offer because this is a one-of-a-kind rug. Literally. It means that there is only one rug with a design like this. If you are looking for exclusivity, there is nothing more exclusive than a 1 of 1 rug. Kathleen Marie New York is known for making one-of-a-kind rugs that are sold exclusively at Horchow and Neiman Marcus. Look at the details! Every single stitch was handcrafted by the artist herself. It has a lovely texture, walking on it is going to feel amazingly soft and you will feel every thread. This is an offer for those whose rug budget is a bit more than a standard rug. However, the Horchow sale has reduced the price of this rug by nearly $2000!

Users’ Reviews

MacKenzie-Childs Boheme Hammock

Having a large garden is just amazing, especially if your great-grandparents had thought about the future and decided to plant trees. Now, I can use them for shade and to set up a hammock. I was looking for something better than regular hammocks and I found this one. Of course, the fact that it’s better also meant that I had to pay a bit more for it. Although I have to say, with the right Horchow promotional code, you can keep a couple of bucks in your pocket. First of all, it is super comfy. The base is amazingly soft and you can actually tell it was made to last. It looks cool with all the stripes and even the “hooks” or whatever it’s called are super tough. I expected something a bit more flimsy, but I was pleasantly surprised with the quality of it.

Brad

Massoud Hyacinth Sofa, 104"

Looking for all the furniture would take forever, so I had a decorator do it for me when I was remodeling. Some of her choices were questionable to say the least but this was one of her best ideas. First of all, it matches the overall style of the rest of the room. And it looks very classy, one could even say vintage. The simple accents, the big cushions, it all reminds me of old Cadillacs of the 1960’s and 70’s. If you want to buy this sofa, I have to warn you: it’s really big, so if you don’t have tons of space, it might not fit in your room. There was a sale when I bought it, so I saved 25%, but I guess I could get it even without it. But I realize, this price point is not for everybody.

Hannah

More Information About Horchow

Company History

The company has been active since 1971, when Samuel Roger Horchow decided to create mail-order catalog. Interestingly, business was not the only avenue that the founder of Horchow is known for. On top of being an entrepreneur, he was also a Broadway producer and an author. In 1988, Horchow was sold to Neiman Marcus and subsequently became part of the Neiman Marcus Group. Even though the Horchow Catalog sales are less and less prominent due to the focus on online sales, the company still has the same goals: to provide customers with stylish and well-made home products.

Horchow Black Friday

The day after Thanksgiving is the most important day for retailers and for shoppers. That’s when millions of people flock to stores in search of the most amazing deals for all kinds of products. If you are looking for furniture or other home accessories, you should definitely check out Horchow sales around Black Friday. However, there are all kinds of sales going on throughout the whole year! So, instead of limiting yourself to this one short period of time, check back regularly to see all the awesome Horchow coupons that are listed on our page. Buying furniture and accessories with Horchow promo codes is money spent well and efficiently.

Horchow Cyber Monday

Even though Cyber Monday is usually associated with electronics rather than furniture, that does not mean that Horchow won’t have any special offers. There might be some Horchow coupon codes around Cyber Monday. Rest assured, if there are any Horchow coupons, we are going to have them all here so that you don’t have to look anywhere else!